POLICY

Trust is essential in any team, and as your trusted partner, we are committed to meeting your expectations. If you're not completely satisfied, we offer a 90-day return policy.

To qualify for a return, items must be unworn, in new condition, and in the original packaging, which includes all tags, instructions, and other materials. Please remember, some restrictions may apply.

We will issue refunds directly to the original payment method used, once we receive your return.

Returning or Exchanging your item

To begin your return:

1. Go to our Returns Center.
2. Enter the Order Number for the items you're returning, along with your Email Address or Zip Code, then click on Find your order.
3. Select the item(s) you wish to return.
4. Items that are greyed out cannot be returned for the following reasons:
• They have already been processed for a return.
• The return is being attempted outside of the 90-day return window.
• They are non-returnable items.
5. Choose the most relevant reason for your return and provide any additional details needed.
6. Once you've added details, click on Done.
7. After selecting all items to return, click on Next.
8. Opt to Return to original payment method.
9. Please be aware that the cost of the return shipping will be deducted from your refund amount.
10. Finalize your return by clicking on Submit.
11. You can then show the barcode at your nearest FedEx location or print out the return label at home.

To begin your exchange:

1. Go to our Returns Center.
2. Enter the Order Number for the items you're exchanging, along with your Email Address or Zip Code, then click on Find your order.
3. Select the item(s) you wish to exchange.
4. Items that are greyed out cannot be exchanged for the following reasons:
• They have already been processed for an exchange.
• The exchange is being attempted outside of the 90-day return window.
• They are non-exchangeable items.
5. Choose the most relevant reason for your exchange and provide any necessary additional details.
6. Click on Done after you're finished.
7. Select Replace with the same Item if you're looking for an exchange of the same product.
8. Confirm your choices and click on Submit.
9. Similar to a return, you can show the barcode at a FedEx location or print out the label to send your item(s) back.

DETAILS + LIMITATIONS

REFUNDS

Refunds are deposited back to your original payment method.

SHIPPING REFUNDS

Original shipping charges are non-refundable unless the return is related to a U.S. Patriot error.

Retail store returns

Returning a product purchased in-store with us is easy! You'll need to bring your return to any nearby US Patriot store and a sales associate will help you.

SPECIAL ORDER OR CUSTOMIZED ITEMS

Special order items or items that have been altered, decorated, engraved, customized, or otherwise embellished at the request of our customers can only be returned if the return is related to a U.S. Patriot error.

BODY ARMOR

10-Day Fit Guarantee: If your Body Armor requires exchange or alteration, the request must be made within 10 days of delivery. You must contact U.S. Patriot Customer Service to receive return authorization prior to returning your armor. Stock Non-Customized Body Armor may be returned after the 10-day period, but you will incur a 20% restocking fee. Armor must be returned in new, unworn condition. Outer Carriers with customization are not eligible for return unless the return is related to a U.S. Patriot error. This policy excludes clearance items-these products are sold as a final sale with no exchanges.

ELECTRONIC ITEMS

Body worn cameras, audio recording devices, and memory cards cannot be returned to a U.S. Patriot store or to uspatriottactical.com; they must be returned directly to the manufacturer in accordance with that manufacturer’s returns policy.

CLEARANCE ITEMS

All clearance items are sold “as is” and cannot be returned.

HAZMAT or ORM-D ITEMS

Returns for these items, including but not limited to self-defense sprays, chemical kits, select first aid kits and components, road flares, and fire extinguishers cannot be accepted. If you are unsure if the product you are returning falls in to this category, please contact U.S. Patriot Customer Service. Refunds may be available depending on circumstances.

MANUFACTURER WARRANTIES

Many products sold by U.S. Patriot offer extended manufacturer’s warranties. For returns related to matters covered by a manufacturer’s warranty, please visit the manufacturing brand’s website and/or call their customer service line directly.